JOB DESCRIPTION - REF VIC101

Homecare Workers

Job purpose

We are seeking careworkers to join our team to provide a flexible, responsive service to meet the personal and social needs of our clients within Otley, Harroagate, Knaresborough, Ripon, Masham.

Key measure

Holding or requirement to work towards NVQ in Health and Social Care Level 2 is essential and can be fully funded.

This post is subject to an Enhanced Disclosure Application to the Criminal Records Bureau (CRB). Through our loyalty scheme, equivalent of CRB fee will be re-imbursed after 6 months.

Experience not essential as full training given.

Drivers preferred due to nature of work which will cover a vast area of North Yorkshire. Full and part time posts available.

We offer 28 days holiday per year and £7 per hour daytime / £7.40 evenings and weekends.

JOB DESCRIPTION - REF VIC100

Carer - Reports to Senior Carer

Job purpose

To work as an integral part of the caring team, delivering the highest standards of personalised care to residents, ensuring that everyone is treated with respect and dignity, and that individual’s rights to privacy, dignity, independence and choice are met.

Key responsibilities

To provide the highest level of personal care (toileting, bathing etc) and attention to residents, following individual care plans carefully and ensuring that all contact is polite, friendly, warm and supportive. To act as a key worker for a named group of residents, ensuring that these responsibilities are carried out in full.

To understand and comply with statutory and legal requirements which are relevant such as Health & Safety, COSHH, all aspects of the Care Standards Act, to maintain a safe environment throughout the home. To always be alert to residents physical and mental well being, immediately reporting any changes in a resident’s condition to a senior person on duty, and to accurately maintain and update residents’ records as required.

To always be alert to residents physical and mental well being, immediately reporting and changes in a resident’s condition to a senior person on duty, and to accurately maintain and update residents’ records as required.

To respect and maintain confidentiality of resident’s personal information at all times, this includes resident’s behaviour and actions and any incidents that may occur in the course of day to day care.

Be understanding and patient towards residents and their needs, and encourage, assist and support residents to participate in leisure activities as appropriate to the individual, ensuring their social and emotional needs are met. This also includes escorting residents to outside appointments and leisure outings.

Responsible for making and changing beds, tidying residents’ room (with the resident’s permission) undertaking light cleaning duties as needed and generally assisting in ensuring that Victoria House is kept clean, pleasant and welcoming at all times.

Helping to serve meals and drinks at meal times and other times when required, taking care to present meals and refreshments in an appealing way, with a polite and courteous service. To be understanding with residents who need assistance with feeding and provide the appropriate level of support and help.

To be an active and encouraging member of the care team, contribute to team meetings, ensuring good communication and participate in the induction and training of newly appointed care assistants, ensuring that Victoria House is a friendly and supportive working environment.

Relevant facts and figures relating to the job

Key worker to designated residents

Job context

This role is a team role, but with clear responsibility for specified residents. Clear communication with other team members is essential.

Key challenges

To ensure that Victoria Houses values of trust, respect and care are always maintained and that each team member treats residents in the way that they would expect to be treated themselves.

Key measure

Mandatory training is up to date
Completion of NVQ2 within 12 months of taking up position
Supervision meeting with Line Manager every two months
Results and feedback from Home inspections along with internal audits

Person specification

Good numeric and literacy skills
A warm and friendly disposition
Reliable and punctual
Good communication skills, able to put others at ease
A strong team worker
Reliable and punctual
Willingness to develop new skills (to NVQ 2)