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Victoria House
is registered, and therefore licensed to provide
services, by the
Care Quality Commission
(Provider ID:1-101641817). For more information, visit www.cqc.org.uk
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Victoria House

Low Grange Crescent
Belle Isle, Leeds,
Yorkshire, LS10 3EB

T: 0113 270 8529
F: 0113 276 5090
E: Click to email

Privacy Policy

This privacy policy sets out how Victoria Care Leeds uses and protects any information that you give us when you use this website.

1. What Information we collect about you and how it is used

The information we collect is required to understand your needs and provide you with our services, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

Contact Us Form

The details we request when contacting us are transmitted via email to our team who use the information to deal with your query. This information is never shared outside of Victoria Care Leeds.

In some circumstances, the data may be stored in our internal systems for further action. This data is stored indefinitely for reference but you may request its deletion by contacting us.

2. Withdrawal of consent, erasure, and information access

At any time, you may request any of the following enquiries or actions related to your privacy:

  • To withdraw your consent for activities for which you have previously consented
  • To request a copy of the information that we hold on you
  • To request the deletion of information that we hold on you

If you would like to do so, please contact us using the details outlined below:

Victoria House
Low Grange Crescent
Belle Isle, Leeds
Yorkshire, LS10 3EB
United Kingdom.

3. Cookies

Cookies are small text files that are placed on your computer by websites that you visit to identify you. They are widely used in order to make websites work, or work more efficiently, as well as to provide relevant information to you.

We use two types of cookies detailed below:

  • Cookie Agreement - This cookie checks if visitors have been made aware of and accepted this cookie policy.
  • Google Analytics - These cookies collect information about how our visitors use our site. We use this information to improve your experience. More information here: www.google.co.uk/intl/en/analytics/privacyoverview.html

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org

4. Changes to this privacy policy

This privacy policy is reviewed and updated periodically and was last updated on 15th May 2018.

Please contact us if you have any questions about this privacy policy or the information that we hold about you. This can be done by emailing us at info@victoriahouseleeds.co.uk or by writing to us at the address outlined above.